Privacy Policy

1. Introduction

At Limpia con Emma (owned and operated by Emma Romero), we respect the privacy of our website visitors and clients. This Privacy Policy outlines what information we collect, how it is used, and how it is secured when you visit our website or submit an estimate request.

2. Information We Collect

We collect information that you voluntarily provide to us when requesting a free cleaning estimate, contacting us by phone/email, or submitting a client review. This information may include:

• Full name
• Phone number
• Email address
• Service address or neighborhood (Montgomery & Harris County, TX)
• Property details and special cleaning instructions
• Client feedback and star ratings

3. How We Use Your Information

We use the collected information exclusively to:

• Prepare and deliver accurate, personalized cleaning estimates
• Coordinate and schedule cleaning appointments
• Communicate regarding appointment arrival times or updates
• Display verified reviews on our website with your consent
• Comply with Texas legal and tax obligations

We never sell, rent, trade, or share your personal information with third-party advertisers.

4. Cookies & Website Analytics

Our website may utilize standard session cookies and browser storage (such as localStorage for storing client review submissions) to enhance your browsing experience. These do not track personal identifying information outside of this domain.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, loss, or disclosure.

6. Your Rights

You have the right to request access to the personal data we hold about you, or to request its correction or deletion. To make a request, please contact us directly.